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Shipping & Returns

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.


Shipping Delivery Time

Delivery times vary depending on destination and shipping carrier.

Estimated delivery times are provided for guidance only and are not guaranteed.

vapekingdom.net is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Incorrect shipping information provided by customers

  • Force majeure events


Customs & Import Responsibility

Customers are responsible for:

  • Import duties

  • Taxes

  • Customs clearance

  • Compliance with local vaping laws

Orders seized or rejected by customs are not eligible for refund or replacement.


No Refunds & No Returns

Due to the nature of vaping products and hygiene regulations:

✅ All purchases are final
❌ No refunds
❌ No returns
❌ No exchanges

Please carefully review your order before payment.


Damaged or Incorrect Orders

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery at:

order@vapekingdom.net

Include:

  • Order number

  • Photos of the issue

  • Description of the problem

We will review cases individually where applicable.


Lost Packages

Once an order has been shipped, responsibility transfers to the shipping carrier.

We will assist in tracking shipments but cannot guarantee replacement or refund for lost packages.